Terms and Conditions for Gardening Services in Knightsbridge
Welcome to our Gardening Services in Knightsbridge. By engaging our services, you agree to comply with and be bound by the following terms and conditions. Please review them carefully to ensure a clear understanding of our mutual obligations.
1. Service Agreement
Our gardening services include, but are not limited to, lawn maintenance, planting, pruning, garden design, and seasonal clean-ups. We pride ourselves on delivering high-quality services tailored to meet the unique needs of each client in the Knightsbridge area.
2. Client Responsibilities
Clients are expected to provide access to the property during the agreed-upon service times. It is the client's responsibility to inform us of any specific requirements or restrictions related to their garden. Additionally, clients must ensure that pets and children are kept safe and away from work areas during service times.
2.1 Property Access
- Provide clear instructions for property access.
- Ensure that keys or security codes are available if necessary.
- Maintain clear pathways to all areas designated for service.
3. Payment Terms
Payments for our services are due upon completion unless otherwise agreed in writing. We accept various forms of payment, including bank transfers, credit cards, and cash. Any additional costs incurred due to unforeseen circumstances will be communicated and agreed upon before proceeding.
3.1 Invoicing
Invoices will be issued detailing the services provided, the cost of each service, and the total amount due. Clients are required to settle invoices within 14 days of receipt to avoid any late payment fees.
4. Service Cancellation
Clients may cancel or reschedule services by providing at least 48 hours' notice. Failure to do so may result in a cancellation fee equivalent to 20% of the scheduled service cost. In cases of extreme weather or other unavoidable circumstances, we reserve the right to reschedule services without penalty.
4.1 Emergency Services
In the event of an urgent situation requiring immediate attention, we will make reasonable efforts to accommodate such requests. Additional charges may apply based on the nature and urgency of the service required.
5. Liability and Insurance
We carry comprehensive liability insurance to cover any accidental damage caused during our services. However, we are not responsible for pre-existing conditions or any damage resulting from client negligence. Clients are encouraged to inform us of any known issues within the garden prior to service commencement.
5.1 Damage to Property
While we strive to perform our services with care and professionalism, accidents can occur. In such instances, we will notify the client immediately and take appropriate steps to rectify the situation. Clients are responsible for reporting any damage noticed after service completion within 24 hours.
6. Intellectual Property
All designs, plans, and materials provided by our team are the intellectual property of our company. Clients are granted a non-transferable license to use these materials solely for the purpose of the contracted services. Any unauthorized use or reproduction is strictly prohibited.
6.1 Confidentiality
We respect the privacy and confidentiality of our clients. Any personal or sensitive information shared with us will be handled with the utmost care and will not be disclosed to third parties without explicit consent, except as required by law.
7. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from the provision of our gardening services will be subject to the exclusive jurisdiction of the courts in London.
7.1 Dispute Resolution
In the event of a dispute, we encourage clients to contact us directly to seek an amicable resolution. If a resolution cannot be reached, the matter may be escalated to mediation or arbitration as appropriate.
8. Changes to Terms and Conditions
We reserve the right to modify these terms and conditions at any time. Clients will be notified of any significant changes in advance. Continued use of our services after such changes constitutes acceptance of the new terms.
8.1 Notification of Changes
Updates to our terms and conditions will be communicated via email or through our official communication channels. It is the client's responsibility to stay informed about any changes.
9. Termination of Services
Either party may terminate the service agreement with a written notice of 30 days. In the event of termination, clients are responsible for payment for all services rendered up to the termination date.
9.1 Immediate Termination
We reserve the right to terminate services immediately in cases of non-payment, breach of terms, or inappropriate behavior towards our staff. In such cases, no refunds will be provided for services already rendered.
10. Force Majeure
We are not liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including natural disasters, pandemics, or government regulations. Services may be rescheduled without penalty under such conditions.
10.1 Notification of Force Majeure
In the event of a force majeure situation, we will notify clients as soon as possible and work collaboratively to reschedule services at a convenient time.
11. Severability
If any provision of these terms and conditions is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining terms will remain in full force and effect.
11.1 Entire Agreement
These terms and conditions constitute the entire agreement between the client and our gardening services, superseding any prior agreements or understandings.
12. Acceptance of Terms
By engaging our gardening services in Knightsbridge, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.